Update: Authentication software

Scheduled Maintenance Report for Tilaa

Postmortem

The update in our authentication software caused a bug that can cause a notification in My Tilaa saying your e-mail needs to be verified.

Selecting the drop-down menu in the top right corner and logging out and in again solves this issue.

Another option is to remove your cookies.

Within the next 24 hours this error will be solved completely.

Posted Apr 18, 2024 - 10:42 CEST

Completed

The scheduled maintenance has been completed.

Posted Apr 18, 2024 - 08:30 CEST

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.

Posted Apr 18, 2024 - 07:43 CEST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 18, 2024 - 07:30 CEST

Scheduled

We will be updating our authentication software, due to this it's not possible to login in our systems.
The VPS' and cloud products won't be affected by this and will remain working. If you encounter issues that are not related to this, please contact support by mailing to support@tilaa.com.

Posted Apr 17, 2024 - 10:13 CEST

This scheduled maintenance affected: Services (API, MyTilaa, Support Center).