All Systems Operational

Data Center Operational
Amsterdam Operational
Haarlem Operational
Services Operational
API Operational
MyTilaa Operational
Networking Operational
NFS Operational
Nexaa Operational
Support Center Operational
WWW Operational
Big Disk Operational
Backup service Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Scheduled Maintenance

Network Maintenance Nov 17, 2026 20:00-23:00 CET

We will be performing network-related maintenance on our infrastructure.

While we do not expect a full-service outage, please be aware that periods of packet loss are expected during the maintenance window. Our team will be closely monitoring the network to minimize impact and ensure stability.

If you encounter persistent issues after the maintenance window, please contact support at support@tilaa.com.

Posted on Nov 06, 2026 - 10:18 CET

Nov 6, 2026

Resolved - All components are operating as normal.

If you experience any issues with your Nexaa services, contact support.

Nov 6, 05:56 CET
Update - All systems are stored, we will keep monitoring them closely.

If you still experience issues with Nexaa services please contact support.

Nov 6, 04:34 CET
Monitoring - Systems are now recovering.
Nov 6, 03:54 CET
Update - A new incident became visible while we were working on the resolution of the problem.

We are still working to get this incident resolved.

Nov 6, 03:46 CET
Identified - We are still working on a final solution for the partial outage of Nexaa services.

As soon as we have more information we will share an update.

Nov 6, 03:01 CET
Update - We have identified the cause of the issues we are experiencing and are currently working on implementing a fix.
Nov 6, 02:29 CET
Investigating - We are currently investigating abnormal restarts of databases and containers on the Nexaa platform.

As soon as we have more information we will share an update.

Nov 6, 01:54 CET

Nov 5, 2026

Resolved - We've identified and resolved the cause of the network issues.

The issue was being caused by stale ARP cache, which should resolve itself.
If the issue persists you can manually clear your ARP cache.

Linux:
ip neigh flush dev eth0;

Windows:
netsh interface ip delete arpcache

If you are still experiencing networking issues, please reach out to support@tilaa.com.

Nov 5, 17:28 CET
Investigating - We are currently investigating connectivity issues affecting network.

Our engineering team is actively diagnosing the root cause.

Nov 5, 15:00 CET

Nov 4, 2026

No incidents reported.

Nov 3, 2026

No incidents reported.

Nov 2, 2026

No incidents reported.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

Completed - The scheduled maintenance has been completed.
Oct 30, 07:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 30, 06:00 CET
Scheduled - Due to some issues of a single node sometimes not able to pull container images we need to reboot this node to be able to fix the issue.
The containers running on this node will be restarted on another node. Most containers won't be impacted.

Oct 30, 05:58 CET

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.