All Systems Operational

Uptime over the past 90 days. View historical uptime.
Data Center Operational
90 days ago
99.98 % uptime
Today
Amsterdam Operational
90 days ago
99.97 % uptime
Today
Haarlem Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
99.99 % uptime
Today
API Operational
MyTilaa Operational
Networking Operational
NFS Operational
90 days ago
100.0 % uptime
Today
Nexaa Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
WWW Operational
Big Disk Operational
90 days ago
99.97 % uptime
Today
Backup service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Aug 14, 2026

Hypervisor down
Resolved - After checking and monitoring the system we currently do not see any issues anymore with this hypervisor. Everything is working again as expected.

As the root cause was determined to be related to a recoverable hardware error on the hypervisor that unfortunately stopped all processing, we will pro-actively perform maintenance on this hypervisor, to be scheduled soon.
Aug 14, 11:56 CEST
Monitoring - All machines are back online and running. We will be monitoring the situation closely.
Aug 14, 04:13 CEST
Identified - The hypervisor host is back online. Apologies for any inconvenience. We're still looking into the root cause.
Aug 14, 03:49 CEST
Investigating - We've been alerted that one of our hypervisor hosts has become unreachable. We're investigating the issue, and post updates here.
Aug 14, 03:43 CEST

Aug 13, 2026

No incidents reported.

Aug 12, 2026

No incidents reported.

Aug 11, 2026

No incidents reported.

Aug 10, 2026

No incidents reported.

Aug 9, 2026

No incidents reported.

Aug 8, 2026

No incidents reported.

Aug 7, 2026

No incidents reported.

Aug 6, 2026

No incidents reported.

Aug 5, 2026

Network Maintenance
Completed - The maintenance has concluded successfully. We will continue to monitor our network components.
Aug 5, 21:45 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 5, 21:00 CEST
Scheduled - We will be performing network-related maintenance on our infrastructure. This maintenance is a necessary step in the preparation and deployment of our new network infrastructure.

While we do not expect a full service outage, please be aware that periods of packet loss are expected during the maintenance window. Our team will be closely monitoring the network to minimize impact and ensure stability.

If you encounter persistent issues after the maintenance window, please contact support at support@tilaa.com.
Jul 28, 09:56 CEST

Aug 4, 2026

No incidents reported.

Aug 3, 2026

No incidents reported.

Aug 2, 2026

No incidents reported.

Aug 1, 2026

No incidents reported.

Jul 31, 2026

Block storage not reachable
Postmortem - Read details
Aug 4, 16:54 CEST
Resolved - The incident has been resolved, and we got confirmation from customers that everything is back as it should
Jul 31, 18:19 CEST
Monitoring - We have identified the root cause of the issue that caused our Block Storage (Big Disk) to become unavailable.
We are currently seeing IOPS returning to normal levels on the Amsterdam SSDs, and all affected services are actively recovering.

We will continue to monitor the situation closely.
Jul 31, 17:05 CEST
Investigating - We are currently investigating an issue affecting our Block Storage (previously known as Big Disk).

At this time, the impact appears to be isolated to SSD storage in Amsterdam.
We are working to identify the root cause and will provide an update as soon as more information becomes available.
Jul 31, 16:16 CEST
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