All Systems Operational

Uptime over the past 90 days. View historical uptime.
Data Center Operational
90 days ago
100.0 % uptime
Today
Amsterdam Operational
90 days ago
100.0 % uptime
Today
Haarlem Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
API Operational
MyTilaa Operational
Networking Operational
NFS Operational
90 days ago
100.0 % uptime
Today
Nexaa Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
WWW Operational
Big Disk Operational
90 days ago
100.0 % uptime
Today
Backup service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Dec 10, 2025

No incidents reported today.

Dec 9, 2025

No incidents reported.

Dec 8, 2025

No incidents reported.

Dec 7, 2025

No incidents reported.

Dec 6, 2025

No incidents reported.

Dec 5, 2025
Service Disruption: tilaa.com unreachable
Resolved - After a period of monitoring, we can confirm that the fix implemented by Cloudflare is stable. The website tilaa.com is fully accessible and performance has returned to normal levels.

This incident is now resolved. Thank you for your patience.

Final Status:
tilaa.com: Fully operational
my.tilaa.com (Dashboard): Fully operational.
nexaa.io: Fully operational.
portal.nexaa.io: Fully operational
Dec 5, 10:44 CET
Monitoring - Cloudflare has implemented a fix for the issue affecting tilaa.com. We have confirmed that the website is accessible again and traffic is flowing normally.

Our team will continue to monitor the situation closely to ensure stability remains consistent.
tilaa.com: Operational (Monitoring)
my.tilaa.com (Dashboard): Fully operational.
nexaa.io: Fully operational.
portal.nexaa.io: Fully operational
Dec 5, 10:14 CET
Identified - We are currently experiencing connectivity issues affecting our main website, tilaa.com. Visitors may be unable to load the landing page.

Current findings indicate this is related to an issue with our CDN provider, Cloudflare. Our engineering team is monitoring the situation and working on a resolution.

Impact Scope:

tilaa.com: Currently down / unreachable.
my.tilaa.com (Dashboard): Fully operational.
nexaa.io: Fully operational.
portal.nexaa.io: Fully operational

Next Update: We will provide further updates as soon as more information becomes available.
Dec 5, 10:03 CET
Nexaa.io maintenance
Completed - The scheduled maintenance has been completed.
Dec 5, 09:00 CET
Verifying - We have completed the complete maintenance on our Nexaa.io platform.
We will be monitoring everything until tomorrow evening.
Dec 4, 15:26 CET
Update - The maintenance for our database has been finalized. We will continue with the maintenance in the background.
Dec 4, 15:07 CET
Update - We are going to update our database, this may result in Keycloak (authentication to MyTilaa and MyNexaa) having reduced availability.
Dec 4, 14:53 CET
Update - The maintenance for our infrastructure has been finalized. We will continue with the maintenance in the background.
Dec 4, 12:38 CET
Update - The maintenance for today has been finalized. We will continue tomorrow with updating the infrastructure.
Dec 3, 15:09 CET
Update - We will be updating the infrastructure on which your workloads run.
Applications and databases will be restarted during this maintenance.

Please note the following:
Downtime: Single-node databases and applications will be temporarily unavailable during the restarts.
Clusters: Multi-node database clusters will switch to available nodes.
Repetition: Your container or database may be restarted several times during the maintenance window.

This maintenance will be on 04 December 2025 the whole day.
Dec 2, 13:42 CET
Update - We will be updating applications and servers in production.
This may result in Keycloak (authentication to MyTilaa and MyNexaa) having reduced availability during the day.

Other issues that may arise include Grafana dashboards being temporarily unavailable and changes to Nexaa products (containers, cloud-databases) may take longer than usual.

We will also be update servers related to your workload, but not the servers where your workload is running; this should not have an impact.

This maintenance will be on 03 December 2025 the whole day.
Dec 2, 13:35 CET
Update - As part of our maintenance, we are going to upgrade our network configuration for our cloud platform. This will result in temporary short network disruptions during this time window.
26-November-2025 between 10:00 and 12:00 UTC TIMEZONE.
Nov 25, 14:06 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 24, 09:00 CET
Scheduled - We will be performing maintenance on Nexaa.io platform.
This maintenance can cause disruptions in the service.
All other services will not be affected by this.
Oct 31, 12:33 CET
Hypervisor down
Resolved - This incident has been resolved.
Dec 5, 08:51 CET
Monitoring - In an unexpected and unprecedented event, the kernel driver for our network card caused a problem, which meant the connectivity to and from the outside world stopped on all interfaces. We will be investigating why this has happened and will follow-up.
Dec 4, 21:12 CET
Identified - The issue has been resolved: the hypervisor is back up and running. We'll monitor the situation and investigate the root cause.
Dec 4, 20:47 CET
Investigating - We are currently investigating an issue with one of our hypervisors. It seems to have become unresponsive.
Dec 4, 20:41 CET
Dec 4, 2025
Dec 3, 2025
Dec 2, 2025
Dec 1, 2025

No incidents reported.

Nov 30, 2025

No incidents reported.

Nov 29, 2025

No incidents reported.

Nov 28, 2025

No incidents reported.

Nov 27, 2025

No incidents reported.

Nov 26, 2025

No incidents reported.

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