Unexpected cloud database restarts

Incident Report for Tilaa

Resolved

Due to an update of our database management software Nexaa cloud databases running MySQL have been restarted unexpectedly. This caused a short downtime of at most 1 minute around 2:54 PM. We will contact our supplier to inform them about the incident so they can start an investigation on how this happened. We are sorry about this inconvenience.

If you have any questions regarding this incident, please contact support.

Posted Sep 21, 2026 - 15:00 CEST