All Systems Operational

Data Center Operational
90 days ago
100.0 % uptime
Today
Amsterdam Operational
90 days ago
100.0 % uptime
Today
Haarlem Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
API Operational
MyTilaa Operational
Networking Operational
NFS Operational
90 days ago
100.0 % uptime
Today
Nexaa Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
WWW Operational
Big Disk Operational
90 days ago
100.0 % uptime
Today
Backup service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jul 28, 2026

No incidents reported today.

Jul 27, 2026

No incidents reported.

Jul 26, 2026

No incidents reported.

Jul 25, 2026

No incidents reported.

Jul 24, 2026

No incidents reported.

Jul 23, 2026

No incidents reported.

Jul 22, 2026

No incidents reported.

Jul 21, 2026

No incidents reported.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026
Resolved - During monitoring we found another issue which caused this behavior. This issue is fixed as well and we now see the Container job statuses are correct.
Jul 17, 10:30 CEST
Monitoring - We identified the issue and created a fix for this.
We will continue to monitor the results.

Jul 15, 12:57 CEST
Identified - We have identified visual inconsistencies on Container Job run statuses on Nexaa.
While the inconsistency is only visual, it can create confusion onto whether your container jobs got executed on their configured cron schedule. We advice you to follow your Monitoring Dashboard to confirm the run status of your container job and we are working on aligning the correct status to our API.

Jul 10, 11:18 CEST
Jul 16, 2026
Completed - The maintenance has been concluded successfully.
Jul 16, 21:49 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 16, 21:00 CEST
Scheduled - We will be performing network-related maintenance on our infrastructure. This maintenance is a necessary step in the preparation and deployment of our new network infrastructure.

While we do not expect a full service outage, please be aware that periods of packet loss are expected during the maintenance window. Our team will be closely monitoring the network to minimize impact and ensure stability.

If you encounter persistent issues after the maintenance window, please contact support at support@tilaa.com.

Jul 9, 15:38 CEST
Jul 15, 2026
Jul 14, 2026
Resolved - The AMS-IX links have been closely monitored for an extensive period of time now, and are stable. A post-mortem of this incident will be shared as soon as possible.
Jul 14, 14:31 CEST
Monitoring - Together with AMS-IX and Iron Mountain engineers, we have identified and resolved the issue. Traffic levels are now back to nominal. We will continue to monitor the links closely, and will keep you updated.
Jul 7, 22:24 CEST
Update - We will be performing emergency maintenance on our links to AMS-IX.

More information can be found here: https://status.tilaa.com/incidents/r1vdrvzj427s

Jul 7, 10:51 CEST
Update - Engineers from AMS-IX and Iron Mountain are actively checking and working on pinpointing the issue, which is caused by low levels of light received through the fiber connections. All active components have been verified to work correctly. As soon as we have further updates we will share this
Jul 6, 15:51 CEST
Update - Engineers from Iron Mountain have succesfully verified the connections to our racks, and are currently following the physical path to AMS-IX.
Jul 5, 15:07 CEST
Update - Our on-site engineers are currently working with both AMS-IX and the Iron Mountain data center to resolve this incident.
Jul 5, 14:08 CEST
Update - AMX-IX has swapped our connection to their backup path, but still receive low light levels, even though we are sending sufficient light over the link. Since we determine the issue to be physical, our on-site engineers are currently working to resolve this matter.
Jul 5, 12:47 CEST
Update - We're temporarily rerouting traffic away from AMS-IX to ensure stable operations, and we'll then further investigate the issue that we've been seeing.
Jul 5, 09:32 CEST
Identified - We are seeing our BGP session with AMS-IX flapping. We're in touch with AMS-IX to resolve the issue, but until this is resolved you might experience intermittent packet loss. We apologise for any inconvenience, and assure you we're doing everything we can to resolve the issue as quickly as possible.
Jul 5, 09:17 CEST
Investigating - We are currently investigating an issue with AMS-IX BGP sessions
Jul 5, 08:59 CEST