All Systems Operational

Data Center Operational
90 days ago
100.0 % uptime
Today
Amsterdam Operational
90 days ago
100.0 % uptime
Today
Haarlem Operational
90 days ago
100.0 % uptime
Today
Services Operational
90 days ago
100.0 % uptime
Today
API Operational
MyTilaa Operational
Networking Operational
NFS Operational
90 days ago
100.0 % uptime
Today
Nexaa Operational
90 days ago
100.0 % uptime
Today
Support Center Operational
WWW Operational
Big Disk Operational
90 days ago
100.0 % uptime
Today
Backup service Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Sep 14, 2025

No incidents reported today.

Sep 13, 2025

No incidents reported.

Sep 12, 2025

No incidents reported.

Sep 11, 2025

No incidents reported.

Sep 10, 2025

No incidents reported.

Sep 9, 2025

No incidents reported.

Sep 8, 2025

No incidents reported.

Sep 7, 2025

No incidents reported.

Sep 6, 2025

No incidents reported.

Sep 5, 2025

No incidents reported.

Sep 4, 2025

No incidents reported.

Sep 3, 2025

No incidents reported.

Sep 2, 2025
Resolved - We are pleased to report that the network connectivity issues impacting our AWS and Azure services are now resolved.

Since our last update, we have observed a full restoration of service. This has been confirmed by several affected customers who report that connectivity is stable again.

It is important to note that no remedial actions were taken on our infrastructure to resolve this. The spontaneous recovery indicates the issue was addressed externally, likely within Microsoft's network.

We thank you for your patience and collaboration. This incident is now closed.

Sep 2, 11:38 CEST
Monitoring - Following an extensive investigation, we have isolated the cause of the recent network issues. The problem is now confirmed to be limited to connections with services hosted on Microsoft Azure.

Our analysis shows that all traffic is leaving our network correctly, but that packet loss is occurring within the Azure network.

We have provided affected customers with the necessary technical details to escalate this issue with Microsoft Azure Support. As the resolution lies within Microsoft's domain, this is the most effective path to a solution.

We will continue to monitor the situation closely and will post a new update as soon as more information becomes available.

Aug 20, 09:39 CEST
Investigating - We are currently investigating issues between Tilaa services and external cloud services (AWS and Azure), with reported TCP delays and/or timeouts towards these external cloud services

Our team is working hard to identify the root cause and restore service as quickly as possible. We apologize for any inconvenience and will keep you updated.

Aug 18, 11:25 CEST
Sep 1, 2025

No incidents reported.

Aug 31, 2025

No incidents reported.